Help Center

Key elements for an outstanding profile:

• Upload a clear professional headshot
• Write a concise and compelling personal summary
• List skills and tool experience in detail
• Add specific work experience and achievements
• Set accurate work preferences and salary expectations
• Regularly update profile content

Resume management steps:

1. Log into your account and go to the "Profile" page
2. Click the "Upload Resume" button
3. Select a PDF or Word format resume file
4. The system will automatically parse resume content
5. Review and complete the parsed information
6. You can upload multiple versions of your resume

You can set the following preferences:

• Desired position type (full-time, part-time, contract)
• Salary range
• Work timezone preferences
• Industry and company size preferences
• Skill matching requirements
• Willingness to travel

Alex is our AI interview coach, providing the following features:

• Simulate real interview environments
• Ask relevant questions based on your position goals
• Real-time analysis of your answer quality
• Provide detailed performance feedback
• Give specific improvement suggestions
• Track your progress

Interview preparation suggestions:

1. Ensure stable internet connection
2. Prepare a quiet interview environment
3. Test camera and microphone
4. Prepare your self-introduction
5. Review your resume and project experience
6. Prepare answers for common interview questions

Scoring dimensions include:

• Communication skills (clarity, logic)
• Technical ability demonstration
• Problem-solving approach
• Professional attitude and demeanor
• Completeness and relevance of answers
• Non-verbal communication (eye contact, posture)

Search tips:

• Use keyword search (position, skills, company)
• Set filter conditions (salary, location, job type)
• Save search conditions for quick viewing
• Set job alerts to get new position notifications first
• View recommended positions based on your profile matching

Methods to increase visibility:

• Complete your profile to ensure information is comprehensive
• Regularly update resume and skills
• Participate in AI interviews to get high scores
• Maintain profile activity
• Add portfolio and project showcases
• Obtain skill certifications

Response times vary by company:

• Generally receive initial response within 1-2 weeks
• Popular positions may have slower responses
• You can check status in "Application History"
• If no response after 3 weeks, you can politely follow up
• Apply to multiple positions simultaneously to increase success rate

Job posting steps:

1. Create employer account and verify company information
2. Choose appropriate recruitment package
3. Fill in detailed job description
4. Set filtering conditions and requirements
5. Preview and publish the position
6. Manage applicants and interview process

We provide various filtering tools:

• Skills and experience matching
• AI interview score filtering
• Geographic location and timezone filtering
• Salary expectation matching
• Educational background filtering
• Work experience years filtering

We offer flexible pricing plans:

• Basic Package: Single job posting
• Standard Package: Multiple job postings + advanced filtering
• Premium Package: Unlimited jobs + dedicated customer service
• Enterprise Package: Customized solutions

Password change steps:

1. Log into your account and go to "Account Settings"
2. Click "Security Settings"
3. Select "Change Password"
4. Enter current password and new password
5. Confirm changes

Password reset process:

1. Click "Forgot Password" on the login page
2. Enter your registered email address
3. Check for password reset email
4. Click the reset link in the email
5. Set a new password

Account deletion instructions:

• Go to "Account Settings" → "Privacy Settings"
• Click "Delete Account"
• Confirm deletion operation
• Account will be permanently deleted after 30 days
• Account can be recovered within 30 days

Solutions:

• Check network connection
• Clear browser cache and cookies
• Try using a different browser
• Disable browser extensions
• Check firewall settings
• Contact technical support

Troubleshooting:

• Check camera and microphone permissions
• Ensure device drivers are up to date
• Close other applications using the camera
• Test device functionality in other applications
• Restart browser or device
• Use wired network connection

Check items:

• Check spam/junk mail folder
• Confirm email address is correct
• Check email notification settings
• Add our email to whitelist
• Contact your email service provider